Plumbing and heating engineers
Hot water back on, without the guesswork.
Tell us what’s gone wrong and we’ll tell you straight what it’ll take to fix, before we set off.
What’s gone wrong?
- No heating or hot waterBoiler, pump or controls›
- A leak or burst pipeUnder sinks, ceilings, outside›
- Something blockedSinks, toilets, drains›
- Planning a bathroomFull refits and showers›
Three quick questions, then we call you back.
The jobs we do most
01Boiler swaps
Combi and system boilers, fitted and registered, with the old one taken away.
More about boiler swaps →
02Leaks and repairs
Found, fixed and made good, with a photo of what we found.
More about leaks and repairs →
03Bathroom fitting
Strip-out to last tile, one team, one price agreed up front.
More about bathroom fitting →
Bathroom fitting
Bathrooms, start to finish
One team strips out, plumbs, tiles and fits, with one price agreed before the old suite comes out.
Plan a bathroom£79 call-out
Includes the first half hour on site. After that, £60 an hour, quoted before we carry on.
2-year workmanship guarantee
On every repair and installation, on top of the maker's warranty on a new boiler.
Clean-up included
Floors covered, old parts taken away, and the room left as we found it.
Who comes out
Where we work
The brief
Copperline Plumbing is an invented plumbing and heating firm with two engineers, each with a van. It fits boilers, fixes leaks and fits bathrooms for homeowners in a market town and the villages around it.
Target: more calls from people with an urgent problem, and bathroom enquiries that arrive with enough detail to price.
Pages designed
- Home (shown here)
- Boiler installation
- Leaks and burst pipes
- Bathroom fitting
- Areas covered
- Contact
Design choices
The emergency line comes first
A copper strip runs across the top of every page with the call-out number in it. On a phone it turns into a call bar pinned to the bottom of the screen, where a thumb can reach it.
Ask what has gone wrong, not who they are
The hero card offers four common problems. Each one leads to a short form that asks what an engineer would ask on the phone, so the first call starts with the facts.
Warm colours for a water trade
Deep navy, copper and cream instead of the usual pale blue. It looks like a family firm with a well-kept van, and the copper ties straight back to the name.
A serif with some character
Fraunces for headings reads like good sign-writing on a van door. Work Sans keeps the service details plain and easy to scan.
Gas Safe in words, next to the number
A small badge reading "Gas Safe registered engineers" sits right under the call button, beside the call-out price and opening hours. It is drawn in the site's own copper and cream, not a copy of any official logo, and it answers the first thing a careful customer checks.
Photos of the work, not the workers
Each of the three main jobs has its own photo of pipework, fittings or a finished basin, so the services read at a glance. The team appears as first names and roles with monogram badges, which keeps the page personal without stock faces.
Palette and type
- Navy
#10262e - Copper
#b8602f - Cream
#f7f1e8 - Mist
#d9e6e3
Headings in Fraunces, with Work Sans.
The same homepage on a phone.
Want the phone to ring from your own website?
Tell us your trade and where you work. We will come back with a straight answer on what would help and what it costs.
- Free, written quote
- Reply within one working day
- Meetings on Zoom or Google Meet